Payment Terms and Conditions

Payment Terms and Conditions

PLEASE READ CAREFULLY:

Steps to follow for scheduling a reading with Eileen Strange, The Soul Shepherd:

  1. Call 410-833-0222 between 9:00 a.m. and 7:00 p.m. Eastern Standard Time and leave a message (please leave your name—spell it if it might be difficult for Eileen to understand and your phone number) or email contact@thesoulshepherd.com. Eileen will call you back or email you within 48 hours. OR, pick the type of reading or service you would like, pay with PayPal and make sure you leave your name, contact information and Eileen will get back to you within 48 hours to schedule the appointment.
    If you are looking to put together a Group Reading (they are lots of fun), they will be scheduled for either a Saturday or a Sunday and Eileen would need at least one month’s notice. Eileen can start as early as 11:00 a.m. or as late as 2:00 p.m. These will last usually around 3-1/2 to 4 hours (Eileen is generous with her time!).
  2. Appointments will not be confirmed until payment is received. Once an appointment time has been agreed upon, you have 24 hours to make your payment through PayPal. If you do not have a PayPal account, you must contact Eileen at contact@thesoulshepherd.com to discuss mailing a check for distant clients (must clear 7-10 days before the reading) or bringing a check to the reading for in-person clients.
  3. Distant Readings: It is very important that you be alone, quiet and undisturbed. Turn off all noise-making devices (televisions, CD players, etc.). If you plan to use a cell phone for your reading, please make sure that you are in a place where you receive excellent (clear and unbroken) reception. The use of speaker phones or recording devices is NOT ALLOWED during the time of readings.
  4. No guarantees or assurances of any kind are given and Eileen Strange will not be held accountable for any interpretations or decisions made by recipients based on information provided during readings. While Eileen Strange will be channeling, this for legal purposes, should be considered for entertainment purposes only. (Sorry, I “have” to put this!)

PAYMENTS ARE NON-REFUNDABLE.

Distant Readings:

At the appointed time for your reading, you will receive a telephone call from Eileen and she will conduct your reading.

If you are unavailable or do not answer your phone, your reading must be rescheduled to a future date due to a missed call. YOU will need to contact Eileen Strange at contact@thesoulshepherd.com to reschedule the appointment.

You will be provided ONE rescheduled appointment due to a missed call. If you are unavailable or do not answer your phone for your rescheduled appointment, the total cost of your reading is forfeited.

In-Person Readings:

If you need to reschedule a reading, please do so as soon as you know you need to reschedule. IT MUST BE CANCELLED 24 HOURS BEFORE YOUR SCHEDULED APPOINTMENT TIME AND RESCHEDULED WITHIN A 3-MONTH TIMEFRAME TO AVOID FORFEITING YOUR PAYMENT. If a rescheduled appointment is a “no show or cancelled”, no refund will be issued.

By prepaying or committing to pay at time of service (if approved by Eileen) for your appointment, you acknowledge reading these policies and agree to be bound by them. (Policies are subject to change or revision without notice.)